we are a COVIDSafe venue

we are a COVIDSafe venue

As of Monday 11 October 2021, all classes and courses are back!

You will be required to adhere to all NSW Public Health orders.

We also require all those who attend classes or courses to show a valid Vaccine Certificate.

Frequently asked questions

Will I need a Vaccine Certificate?

We require you to show a valid Covid Vaccination certificate, to prove you’re double vaccinated, on entry to the studio. If you do not have a valid certificate, or fail to show it, you will not be allowed into the studio space, and you will be provided with a Clay at Home kit to complete at home. You will not be refunded. This will include classes after December 1st 2021.

What happens if my class is cancelled by another lockdown?

As with the first lockdown, all classes will be rescheduled, including wheel classes, so you can choose to do your class at another date. You may also opt for a Clay at Home kit. If you’re unable to find a session that you can attend within 6 months of restrictions lifting, please contact hello@claysydney.com . 

If you booked in without a voucher, no worries at all. Simply use that voucher again to book into a new class date and time of your choice.

If you’ve booked with a Dine and Discover voucher, the voucher code you received in your original order receipt can now be used to book into a later class date of your choice. (Please make sure if you’ve purchased multiple vouchers, you sign up for each person individually, using each of the codes you’ve received…check your order receipt!)

Please note, we will be accepting Dine and Discover vouchers until August 31st 2022 :). Our Dine and Discover Certificates continue to be non-refundable, and you must have a valid discover voucher at your class or will need to pay the $25 gap. 

Dine and Discover vouchers

We will be accepting Dine and Discover vouchers until August 31st 2022 :). Our Dine and Discover Certificates continue to be non-refundable, and you must have a valid discover voucher at your class or will need to pay the $25 gap. 

My class has been affected by previous lockdowns

If you booked in without a voucher, no worries at all. Simply use that voucher again to book into a new class date and time of your choice.

If you’ve booked with a Dine and Discover voucher, the voucher code you received in your original order receipt can now be used to book into a later class date of your choice. (Please make sure if you’ve purchased multiple vouchers, you sign up for each person individually, using each of the codes you’ve received…check your order receipt!)

Please note, we will be accepting Dine and Discover vouchers until July 31st 2022 :). Our Dine and Discover Certificates continue to be non-refundable, and you must have a valid discover voucher at your class or will need to pay the $25 gap.

What if I have flu like symptoms?

Should you feel unwell with cold or flu like symptoms, please do not attend a class. Instead email hello@claysydney.com and we will manually reschedule your class.